Accelerating Growth through the Digitalisation of Claims Fulfilment

DGC Glass is an auto glass replacement company that is revolutionising the South African windscreen replacement market. The company has seen significant growth after developing its claims process, partner and pricing models, as well as implementing a new cloud-based insurance Claims Fulfilment System from JMR Software. Starting from humble beginnings with a borrowed van and big dreams DGC Glass has now got branches throughout South Africa. As the company grew so too did the paperwork and administration. Spreadsheets were being used for managing the claims, scheduling teams for installation, stock management, quoting and ultimately invoicing the insurance company

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